Computer User Support Specialists

Code: 15-1232.00

Also known as: Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst, Help Desk Technician, Information Technology Specialist (IT Specialist), Support Specialist, Technical Support Specialist

Description: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Computer User Support Specialists

Typical wages


10% $32,830
25% $40,730
Median $52,690
75% $68,500
90% $88,940
10% $15.78
25% $19.58
Median $25.33
75% $32.93
90% $42.76

Projected employment

Estimated Employment
(2019 year)
687,200
Projected Employment
(2029 year)
741,900
Percent Change +0 %
Projected Annual Job Openings 53,600