Customer Service Representative

Code: 43-4051.00

Also known as: Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator

Description: When it comes to fielding inquiries, complaints and questions, look no further than the Customer Service Representative to be a company's first line of defense. Customer Service Representatives are the liaison between management and the customer. They help to process orders, handle customer complains, file support tickets and provide additional information about a company's products and services.

Customer Service Representative

Typical wages


10% $24,120
25% $28,760
Median $35,830
75% $45,400
90% $57,830
10% $11.59
25% $13.83
Median $17.23
75% $21.83
90% $27.8

Projected employment

Estimated Employment
(2019 year)
3,018,800
Projected Employment
(2029 year)
2,959,800
Percent Change +0 %
Projected Annual Job Openings 350,200